Privacy Policy
At TeckLife, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 2020 of New Zealand. By using our online retail services, you agree to the terms of this Privacy Policy.
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Information We Collect
We collect the following types of information to provide and improve our services:
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Personal Identification Information: Name, email address, phone number, postal address, billing details, and payment information.
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Transactional Information: Records of your purchases, order history, and shipping details.
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Device and Usage Information: IP address, browser type, operating system, location, device type, and usage data through cookies and other tracking technologies.
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Communication Information: Customer service interactions, feedback, and inquiries.
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How We Collect Information
We collect your information in the following ways:
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Direct Collection: When you create an account, place an order, subscribe to newsletters, or contact us.
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Automated Collection: Through the use of cookies, web beacons, and similar technologies when you interact with our website.
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Third-Party Sources: We may receive information from third-party partners for marketing and other lawful purposes.
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How We Use Your Information
We use the personal information we collect for the following purposes:
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To process and fulfill your orders, including payment processing and delivery.
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To improve customer service by responding to your inquiries and concerns.
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To send promotional communications and newsletters with your consent.
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To analyze and improve our website's functionality and user experience.
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To comply with legal obligations and resolve disputes.
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To prevent fraud and enhance the security of our platform.
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Data Sharing and Disclosure
TeckLife will not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
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Service Providers: We may share your information with trusted third-party vendors who assist in fulfilling orders, processing payments, and delivering services.
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Legal Requirements: If required by law, such as a court order or to comply with legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us analyze website traffic, improve functionality, and personalize your experience. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.
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Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information.
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Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
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Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
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Your Rights
Under New Zealand’s Privacy Act 2020, you have the right to:
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Access and Correct Your Information: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
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Withdraw Consent: You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
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Request Deletion: You may request that we delete your personal information, subject to certain legal and contractual restrictions.
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Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. Once your data is no longer needed, we will take steps to delete or anonymize it.
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Contact us
If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at:
Email: Tecklifenz@gmail.com